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I cannot say enough wonderful things about Tammy Long with the Chabris Group. She is without a doubt the best realtor that I have EVER dealt with. The amount of time she spent with my sons showing them properties was above awesome. The spent months finding the perfect home. Her insight, patience, and expertise was second to none. If you are in the market to buy or sell real estate your first and only call should be to Tammy Long. Thank me later...
Teri Herrmann did an outstanding job as our realtor! Her knowledge and guidance helped make our experience as first time home buyers easy, stress-free and exciting! We highly recommend her and appreciate all her time and effort!
Teri Herrmann was amazing to work with. She was incredibly patient, easy to communicate with, and always made time for our questions. It always felt like she cared about finding the right home for us. We couldn’t be happier with the experience and would recommend Teri without hesitation.
My siblings and I had a wonderful experience working with Christa Zielke and the Chabris Group to sell our elderly mother's home. Christa gave us excellent advice and walked us through every step of the process. She is organized, efficient and just easy to work with. The house sold in a short amount of time and we were very happy with the final sale price. We are grateful for her dedication and would highly recommend Christa and The Chabris Group to anyone looking to buy or sell.
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FAQ
Trust is the single most important factor in a successful working relationship with your Realtor; you want to trust your Realtor both personally and professionally.
How do you know if you can trust your agent personally? Talk to them! Are they demonstrating genuine interest in your story by asking questions and taking time to learn who you are and what you want to achieve? Are they actively listening to you and confirming they understand you correctly? Are they rushing you through a process, or ensuring that they are moving at a pace that you are comfortable with?
How do you know if you can trust your agent professionally? Here is where data matters. Start by looking for verifiable results, public reviews, deep experience, and a consistent pattern of client satisfaction—not just what an agent claims. Any reputable agent should be willing to show you their performance history, professional designations, and examples of past work.
For example, The Chabris Group has earned over 2,000 five-star reviews. In fact, we have served 4,803 clients over the past 20 years for over $1.26B in sales volume. We believe data speaks louder than promises, and these independent metrics help you judge whether our track record and experience align with your expectations.
If trust is the foundation of any great fiduciary relationship, such as working with a Realtor, then clear expectation-setting around availability, preferred forms of communication, and response times is essential. You should also feel comfortable asking tough questions and expecting direct answers—good agents don't avoid transparency. In fact, we believe one of the hallmarks of a great Realtor is providing all relevant information to our clients—even if it means losing a sale or determining we are not the right fit for a client.
Independent sources like public review platforms and MLS statistics give the most objective insight. Look for patterns across hundreds of reviews, not a handful, and evaluate whether an agent has handled situations similar to yours.
The Chabris Group makes this simple by publishing our 2,007 verified five-star reviews across multiple platforms such as Google, Zillow, and Facebook (www.askTCG.com/reviews). We also offer our clients over 260 years of collective experience in residential and investment real estate sales. We lend this experience to you to ensure a smooth transaction with as little stress as possible.
Oftentimes, the first decision you make in choosing your representation is between an individual agent and a sales team. Generally speaking, large-scale real estate sales teams do yield better results than individual agents. That being said, there are two disadvantages to working with a large-scale sales team:
- The potential for a poor customer experience if the sales team lacks tight coordination among members; and
- Some people prefer a single point of contact, even if the quality of service is generally higher with a team.
How do real estate teams generally outperform individual agents? It comes down to three core benefits:
Specialization & commensurate expertise across all stages of the process: Large teams divide responsibilities such as marketing, transaction coordination, negotiating, etc., so each step is handled by someone who does that task more frequently and thus builds a higher level of competence to perform on your behalf.
Consistent availability and coverage: With multiple licensed agents and staff, you are not left waiting for long stretches of time for a response or for service when your agent is in appointments, on vacation, or dealing with another client's transaction. Lack of agent availability can be a high source of stress and anxiety in the middle of a transaction; this is avoided with a large-scale sales team.
Greater market visibility and deal flow: High-volume sales teams have much larger marketing budgets to deploy on behalf of their sellers to maximize their home's value in the market (for example, The Chabris Group spends over $20,000 per month on marketing, which enables our clients to regularly net an extra 1% of their asking price in the market). Additionally, high-volume sales teams offer more off-market opportunities and earlier access to new inventory.
Experience helps agents recognize patterns, anticipate challenges, and navigate complex situations more effectively. You want a Realtor who has already handled the issues you might face—not someone figuring it out for the first time.
Our history of over 4,800 completed transactions and over 260 years of collective residential and investment real estate experience provides a broad base of real-world scenarios we draw from. In fact, we serve over 600 clients per year, ensuring that we have our fingers on the pulse of the market of the moment and can translate that knowledge into superior guidance for you through your transaction.
This is a great question! Oftentimes, the very thing that makes agents successful—great service and great communication—is the first thing that is sacrificed as they grow busier. Be sure to ask your prospective agent:
- how communication is handled;
- who backs up your primary agent when they are busy or out of town; and
- what turnaround times you can expect when communicating.
We believe this is one of the great differentiators of a high-functioning real estate sales team. A reliable system matters more than promises. Because The Chabris Group has dedicated administrative professionals to handle the frequent communication and details of a closing, and because we are a 40+ agent team (speaking five languages), we can guarantee coverage even when your individual agent isn't available. The goal is to ensure continuity of communication without compromising the level of service.
The best approach is to use objective tools—school ratings, commute times, and local amenities—combined with professional guidance (that's where we come in!). Here are a few great resources to get started:
- Schools: https://www.greatschools.org/ohio/
- Ohio Report Cards: https://reportcard.education.ohio.gov/
- Commute Times: https://www.google.com/maps
Of course, between the internet and AI, a large amount of research can be conducted from your computer or phone. Our job is to combine your research with the 260+ years of local experience to help contextualize the data and provide clarity.
Remote transactions are common and fully supported through digital signing, virtual showings, and remote closing options. While this was possible prior to the COVID-19 pandemic, our sales team fully adopted these processes at that time, facilitating 415 sales during the first 12 months of the pandemic, including Ohio's six-week-long shelter-in-place phase.
The key is working with a team that has systems to keep the process moving even when you're not physically present. We manage in-person steps on your behalf and provide clear documentation so nothing is overlooked. Many of our relocation clients complete their entire process remotely with confidence.
Use live video tours, third-party data sources, recorded walkthroughs, and written summaries so your decisions aren't based on assumptions. A transparent process should give you equal clarity to being here in person. That being said, when working with relocation clients, we strongly recommend spending 2–3 days with your Realtor to drive the neighborhoods, learn the amenities, practice commutes, tour schools, etc.
Important factors include schools, commute patterns, amenities, and long-term neighborhood trajectories.
- Schools: https://www.greatschools.org/ohio/
- Commute: https://www.google.com/maps
- Crime data: https://cincinnatioh.gov/police/crimemap/
We help you interpret these resources using insights from 4,800+ Cincinnati transactions, so you can make an informed decision based on objective information.
Ask about the age and condition of major systems, any known repairs, and how the home functions day-to-day. Good agents should point out potential concerns rather than downplay them. Our agents conduct tours with a focus on identifying risks early, based on thousands of walkthroughs. Transparency during tours helps prevent surprises later.
Additionally, there is a more intensive layer of due diligence that is conducted on your behalf after a price and terms have been negotiated. This is frequently referred to as an "inspection contingency period" and can include a formal home inspection, termite inspection, radon inspection, sewer inspection, and home insurance review.
A structured process includes financing readiness, home search, touring, offering, inspections, appraisal, and closing. A good agent explains each step upfront and revisits expectations as you go. Our process is modeled on over 4,800 successful transactions, which helps eliminate uncertainty. If this is your first time purchasing a home, when we conduct our first consultation with you, we will review each step of the process, what to expect, key decisions, and how long each phase takes.
Excellent question! Use comparable sales, condition-based adjustments, and cost-benefit analysis to guide your offer. And while we like to think that emotion doesn't play a role in these decisions, it certainly does! What you pay is a blend of what the market will bear and what is the right place to make memories for you and your family. Your agent should present data and options, not pressure you toward a number, as well as help you navigate the emotional part of the decision. Our negotiation strategies were shaped through $1.26B in sales, giving us a strong base for evaluating value.
Also, know that you can make the purchase of your home contingent on a satisfactory home appraisal. An independent, third-party appraiser is sent out to confirm that the home is worth the price you have agreed to pay. If you are borrowing money to purchase the property, your bank will insist on this step.
Contingencies are consumer safeguards designed to ensure you understand what you're buying. A good agent will educate you on the process and what to expect through each phase. He or she will walk you through the findings, next steps, and, most importantly, educate you on your options should issues arise during this due diligence period.
A team structure ensures that communication, scheduling, and document handling are consistently managed. You benefit from multiple specialists within a high-functioning sales team, rather than relying on one person for everything. As they say, "a jack of all trades is master of none," and we believe that a team of specialists will provide a better experience with better results than an individual agent.
At The Chabris Group, our systems have evolved from over 4,800 closings to ensure you are protected in what can feel like an overwhelming process. That structure is why many first-time buyers report feeling supported and informed. To learn more about first-time buyers' experiences working with The Chabris Group, check out www.askTCG.com/reviews.
Most homes benefit from decluttering, minor repairs, curb appeal improvements, and professional photos. A good agent provides a clear prep plan tailored to your home—not generic advice. There is no "one-size-fits-all" technique for preparing a home for sale. When your TCG agent meets you at your home to consult with you on your move, he or she will review how to prepare your home for sale.
At The Chabris Group, our clients' homes sell 62% faster than the Cincinnati average because we apply data-driven preparation standards. Preparation is one of the most controllable factors in a successful sale, and we will empower you with options to maximize your home's preparation.
Pricing should be based on comparable sales, condition, market dynamics, buyer expectations, and your personal timing and financial goals—not guesswork! Your agent should show you market data and explain how buyers perceive value in your area.
Pricing correctly can be one of your strategic advantages. In fact, at The Chabris Group, our clients' homes sell for 1% more than the Cincinnati market average, reflecting accuracy in pricing and negotiation. Consider this: if your home is worth $500,000, then The Chabris Group's marketing plan and pricing strategy will net you $5,000 more cash on the sale.
Effective marketing includes professional photography, staging guidance, targeted advertising, peer-to-peer networking, and outreach to a large pool of active buyers—not just posting to the MLS! You should ask your agent to see a clear plan for marketing your home and generating buyer leads before listing.
At The Chabris Group, we represent 3% of all Cincinnati transactions, which gives us broad visibility into what actually drives buyer activity. Moreover, The Chabris Group spends over $20,000 per month on marketing and lead generation (more than most agents spend in a year), generating hundreds of leads per month. Strong marketing improves both speed and final price, as evidenced by our clients selling their homes 62% faster than the market average and for 1% more of their asking price than the market average.
Consider more than price—financing type, contingencies, timing, and buyer reliability all matter. Your agent should help you compare offers in a structured, risk-focused way. Our guidance is shaped by over 4,800 negotiations, which provides insight into which offers tend to hold together. A thoughtful evaluation reduces surprises after acceptance.
A clear selling process includes staging and home preparation, pricing strategy, marketing rollout, showings, negotiation, and closing. Your agent should define expectations early and provide updates throughout. Our workflow is based on $190M in average annual sales, giving us a structured approach to each stage, which nets our clients 1% more money 62% more quickly than the market average. Our intent is to make the process predictable, understandable, efficient, and profitable.
What makes a good return on investment varies from investor to investor. If you are new to real estate investing, congratulations! We believe residential real estate is one of the best wealth-building vehicles available. As you define what makes a smart long-term investment, focus on cash flow, condition, rent demand, maintenance, appreciation, and long-term neighborhood patterns. A good advisor should show you how each factor impacts risk and return.
At The Chabris Group, we have designed a consultation specifically for real estate investors to ensure we are clear on what a good return on investment looks like for each client. We believe our job is to save your time and only show you investment opportunities that match your criteria. In fact, we have investors who transact as many as 20 investment properties per year based on our investor systems and representation.
Look for areas with consistent rental demand, stable pricing, and manageable operating costs. Historical patterns are often more predictive than short-term trends. Also realize that "strong investment potential" means different things to different investors. Are you looking for low risk and high appreciation? High cash flow and low appreciation? Are you looking to force appreciation through renovation and then hold? Maximize leverage? House hack?
All of these considerations impact which neighborhoods provide the strongest return on investment. Consulting with your agent and being clear about what "strong investment potential" means to you is critical. Otherwise, you may miss the perfect opportunity because you were not clear on your goals.
Large-scale teams simply do exponentially more sales than the average agent. That means they have exposure to more deal flow and tend to see more opportunities. Large-scale teams often have multiple off-market investment opportunities that they offer to clients before those properties reach the open market.
With over 600 clients served last year—many of whom are active investors—we maintain broad visibility into new and off-market opportunities. This structure supports investors who want consistent deal flow.
Look for someone who values data, transparency, and strategic thinking—not just closing transactions. A strong partner helps you evaluate properties objectively, plan long-term, and adjust strategy as markets change. The goal is a relationship focused on long-term results and continued trust, rather than one-off deals.